Recovery Process
The procedure below describes the recovery process.
| ➢ | To run the recovery process: |
| 1. | If the primary machine fails, use the Server Manager to make sure the OVOC application has been closed, before starting the secondary machine recovery process. |
| 2. | Do not run the OVOC software on the secondary machine at this stage. Just make sure the machine is up and running. |
| 3. | Verify that server software version is the same as on the Primary server, by checking the OVOC server Manager title. |
| 4. | Start the secondary server machine, making sure that all the processes are up and running. |
| 5. | Make sure that all backup files are in the /data/NBIF directory. |
| 6. | In OVOC Server Manager, go to the Application Maintenance menu and select the Restore option (OVOC Server Restore). |
| 7. | Follow the instructions during the process; you might need to press Enter a few times. |
| 8. | After the restore operation has completed, you are prompted to reboot the OVOC server. |
| 9. | If you have installed custom certificates prior to the restore, you must re-install them. |
| 10. | Login to the OVOC Web client and verify that there is connectivity and the application is functioning correctly. |
| 11. | If you are using one or more features which are marked in the table below as ‘Not Supported’, please provision all the managed devices with a new Management Server IP address. |
| 12. | For SBC Fixed and Floating License Pool customers, run the Update command for all the managed devices . |
See the table below summarizing the features affected byDisaster Recovery functionality.
Features Affected by Disaster Recovery Functionality
|
Feature |
Status |
|---|---|
|
Management |
|
|
Alarms+ NAT communication based on Keepalive traps |
Supported |
|
Fixed License Pool and Floating License |
Not Supported |
|
IP Phones Manager Pro: Alarms / Status reports |
Not Supported |
|
Advanced Quality Package |
- |
|
SBC/Gateway Voice Quality Monitoring |
Supported |
|
Endpoint Quality monitoring (RFC 6035) |
Not Supported |
|
Server |
|
|
Server: Device NTP Server |
Supported |
|
Server: Device Syslog Server |
Not Supported |
|
Server: Device TP Debug recording server |
Not Supported |